How do my customers login to the billing portal?

Because the billing portal shows sensitive information, Paid requires that your customers login before viewing this information. Rather than require them to remember another password, Paid uses \”magic links\” that are sent to email addresses on file enabling them to click to login. Here\’s how it works:

1. Customer visits portal and is asked to login:

\"Portal

2. Customer receives a login link in their email.

3. Customer clicks, is authenticated and gains access to the billing portal.

\"Billing

This experience is the same whether you are using Paid\’s Hosted Biling Portal or portal.js on your own website.